Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!
The text alert popups are great, but we should be able to write our response from that popup and send the reply.
You can do this. Simply click on the hyperlink and respond from the mobile version that opens up in another browser. If you don't have a browser opening up, maybe your trusted sites need tweaking :).
All you do is click the customers hyperlinked name and it should open up in internet browser as a customer work screen.
We want something to where it doesn't bring up another screen, just when it pops up on your current screen you can reply instantly not go to another browser.
being able to respond quickly from the same screen would save a lot of time especially when communicating with multiple customers at once.
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