Customer Suggestion Portal

Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!

Respond to Texts from Popup Screen Rather than going back to customer screen

The text alert popups are great, but we should be able to write our response from that popup and send the reply.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 10 2018
  • Planned
CRM
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    6 Mar 02:02am

    Also - When you click the customer's name in the pop up - it should relocate to that lead at the very least. To open up into promaxmobile is just another lack of pro.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    3 Jan, 2019 02:54pm

    being able to respond quickly from the same screen would save a lot of time especially when communicating with multiple customers at once.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    12 Dec, 2018 09:31pm

    We want something to where it doesn't bring up another screen, just when it pops up on your current screen you can reply instantly not go to another browser.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    27 Sep, 2018 08:40pm

    All you do is click the customers hyperlinked name and it should open up in internet browser as a customer work screen.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    26 Sep, 2018 01:59pm

    You can do this.  Simply click on the hyperlink and respond from the mobile version that opens up in another browser.  If you don't have a browser opening up, maybe your trusted sites need tweaking :).