Customer Suggestion Portal

Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!

Respond to Texts from Popup Screen Rather than going back to customer screen

The text alert popups are great, but we should be able to write our response from that popup and send the reply.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 10 2018
  • Planned
CRM
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    September 26, 2018 13:59

    You can do this.  Simply click on the hyperlink and respond from the mobile version that opens up in another browser.  If you don't have a browser opening up, maybe your trusted sites need tweaking :).

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    September 27, 2018 20:40

    All you do is click the customers hyperlinked name and it should open up in internet browser as a customer work screen.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 12, 2018 21:31

    We want something to where it doesn't bring up another screen, just when it pops up on your current screen you can reply instantly not go to another browser.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    03 Jan 14:54

    being able to respond quickly from the same screen would save a lot of time especially when communicating with multiple customers at once.