Customer Suggestion Portal

Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!

Send Photographs through ProMax Texting.

I find myself texting customers every day Via ProMax texting.  It would be very helpful if I could text attached photos of vehicles through ProMax texting.  I have photos of all of our inventory on my computer and would find it extremely helpful to simply attach these photos to text's that I send using ProMax from my work computer.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 10 2018
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 10, 2018 15:09

    This functionality is exposed from the Customer Workscreen in the www.ProMaxMobile.com platform.  When sending a text message, there is an "Insert Photo" button available that allows you to include a google-shortened link to the image.  We are considering adding MMS functionality in the future for inline images/videos.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 10, 2018 18:51

    Creating a ProMax actual APP would also fix this so that you could make it like an integration to your cell call & text logs.  Ultimately, you can create a full functioning "Cell call, text, email, inside the app that would look & feel like doing it normally on your phone.  Sales Staff are the ones who need to be doing the most of this work in ProMax.  This is why most customers don't get contacted THROUGH ProMax and there is never any accurate notes. This is a whole new approach to getting staff to complete their work plans.  

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 10, 2018 19:46

    An APP is being designed, and certainly coming.  For now, here's a help page on photos in outbound texts: http://www.promaxunlimited.com/sending-photo-via-text.html

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 10, 2018 20:55

    AND VIDEO

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 10, 2018 20:55

    And Receive Photos in the text history of customer history notes

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    September 26, 2018 14:01

    I like to send a link to the listing on the dealer website.  Especially for third party leads.  Good way to (1) get an opt in to text on phone ups, (2) Get the customer off of the third party site and onto YOUR inventory, and (3) Keep them excited about your vehicle.