Customer Suggestion Portal

Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!

Client-facing Ticket System

The ability to see, track, and review all open tickets open for our dealerships would be helpful. As it stands we have numerous tickets open with no way to see these at the moment.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 21 2018
  • Already exists
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    21 Jun, 2018 06:42pm

    Darian,

    Will the dealer facing forum allow dealers to see or track the internal tickets created by our DSS?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    21 Jun, 2018 06:09pm

    This site will be used as the dealer-facing activity tracking for specific requested issues.  We're also working on another site for hosting dealer-facing message forums for more interaction between users and staff.