Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!
When a manager send texts messages to leads, replies are notified to the manager that sent the text only. Please have all text replies notified to assigned salesperson as well.
We are looking into this - Ticket #527153
This is urgently needed. As a salesperson I need to be notified of any incoming text messages from one of my customers. Recently I had a customer who had received a text message from our Title Office. When they replied (thinking they were texting me) I wasn't notified. They were texting me with complaints about the vehicle they recently purchased. I had no idea there was a problem until I saw the customer in person two weeks later.
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