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TEXT REPLIES FROM A MANAGER'S TEXT ARE NOTIFIED TO SALESPERSON ASSIGNED ALSO

When a manager send texts messages to leads, replies are notified to the manager that sent the text only. Please have all text replies notified to assigned salesperson as well.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 15 2018
  • Planned
BDC
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    09 Mar 15:33

    This is urgently needed.  As a salesperson I need to be notified of any incoming text messages from one of my customers.  Recently I had a customer who had received a text message from our Title Office.  When they replied (thinking they were texting me) I wasn't notified.  They were texting me with complaints about the vehicle they recently purchased.  I had no idea there was a problem until I saw the customer in person two weeks later.

  • Admin
    Jeff Curry commented
    21 Mar 16:53

    We are looking into this - Ticket #527153