Customer Suggestion Portal

Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!

ProMax App. To Stay Logged In.

I've noticed that the new ProMax Mobile App. logs out very quickly. It should stay logged in for a minimum of 10 hours if not longer. The sales staff get very frustrated when they have to log in every time a customer replies to a text or when they are wanting to contact another customer after only a few minutes.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 4 2019
  • Planned
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    06 Feb 16:56

    Yes!! Please fix this!! 

  • Admin
    Jeff Curry commented
    01 May 14:24

    Protecting you and your customer's non-public information (due to a lost or stolen phone) is paramount.  We recognize that re-authentication can be a source of frustration for our app users and we are actively looking to simplify the authentication process.