Customer Suggestion Portal

Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!

Update all state required forms on everyone's Promax at no charge!

We would appreciate Promax programming all state-required forms at no additional charge.  It doesn't make sense to individually charge each dealer to program the same form over and over inside each dealer's portal.  We already pay a large monthly fee and hope to see Promax upgrade the forms programing to stay current with each state's requirements.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 8 2018
  • Already exists
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 11, 2018 14:33

    This is already the case for all state issued forms.  We charge for retail contracts as they change revision from time to time, but it's no charge for updates to the state forms.  If you have any questions - please send a note directly to Kim Stotmeister via forms@promaxunlimited.com

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 11, 2018 18:06

    Ok thank you Darian.  We were told last week by the forms department that they would charge for a update to a state form.  I will contact Kim about it.  Thanks!

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 11, 2018 19:29

    You can reference our internal Ticket #458645.   That is a not a state required form (it's an optional item) and is a charged item.  I reviewed the internal ticket notes and it appears this issue is resolved.