Customer Suggestion Portal

Ideas submitted here will be evaluated for upcoming releases of ProMax. Encourage your co-workers to vote on your issues!

Stop sending SMS notifications and develop an app

I know you guys are close to launching an actual mobile app.  When you do it will no longer be necessary to push SMS notifications to sales people's cell phones each time a text is received or customer assigned to their name.  However you have SMS notifications set up currently REALLY SUCKS.  I get over 40 SMS notifications daily from ProMax from nearly 2 dozen different phone numbers.  Takes me 5 minutes to scroll down to find a conversations with an actual contact in my phone.  Please make your new app notify and keep messaging within the app.  DealerSocket doesn't do much "right" but their messaging and customer notifications are on point.  ProMax would be 100x better if you stopped texting me 40 times a day.  

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  • Dec 3 2018
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  • Admin
    Jonathan Ostrander commented
    12 Feb 05:38pm

    Thanks for you input on this and we apologize for the inconvenience. We now have Push Notification available for the ProMax App. Talk to your ProMax Administrator to get those set up. We also have updated our text notifications to only come from 1 number. (866)340-2580.