If ProMax has a major issue where it effects how the program operates and it's a known issue. An email to the users would be helpful so that we alerted to what the issue is, when it will be corrected or if it has and if there are known fixes, the fixes are included. As an example, the issue from 8/31/18, that took many of our stores down. Had we known about the issue and the fix, we would not have had to fix it in the last few hours of the last day of the month. It would have been resolved mid-day.