Customer Suggestion Portal

The text alert popups are great, but we should be able to write our response from that popup and send the reply.

automatically scan our existing data base and identify all possible duplicate entries. Once identified we can then select the records that are matched and merge them into one record

Internet Explorer is no longer supported by Microsoft and is becoming outdated. For future security and convenience Support for Chrome, Firefox, or Edge would be welcomed.

This would be useful if customers were undecided to trade or if the customer is buying two vehicles and has one trade on each of the deals.

When a manager send texts messages to leads, replies are notified to the manager that sent the text only. Please have all text replies notified to assigned salesperson as well.

I've noticed that the new ProMax Mobile App. logs out very quickly. It should stay logged in for a minimum of 10 hours if not longer. The sales staff get very frustrated when they have to log in every time a customer replies to a text or when they...

We should be able to text a link to our customers with our proposals from Promax. This is a feature that works very well in Truecar. Text get responses at 3x the rate as emails do for us.

Can we get a quick alert from the system when scanning an ID that is expired. When we are going fast, it is an easy one to miss that causes a huge headache down the road if we missed it.

No need for scanner, much for efficient. Also, should do all 50 states and Canada...

If ProMax has a major issue where it effects how the program operates and it's a known issue. An email to the users would be helpful so that we alerted to what the issue is, when it will be corrected or if it has and if there are known fixes, the...